Contact
Email [email protected] and tell us your app version (Settings) and what happened. Please do not send passwords. We read every message while Atlas is in Alpha.
How do I sign in?
Enter your email in the app and we send you a one-time passcode. There is no password to remember. If no code arrives, check your spam folder and request a new one.
How do I delete my account?
In the app, open Settings → Delete account and confirm. This permanently deletes your account, collection, binders, profile picture, XP and badges on your device and on our servers. It cannot be undone.
Does Atlas send diagnostics or usage data?
Only if you opt in. Share Diagnostics in Settings is off by default; crash reports and anonymous usage events are sent only after you turn it on, and you can turn it off at any time.
Where is my data stored?
Your collection is stored on your device and synced to your own Atlas account so it can be restored on your other devices. Scan photos stay on the device where they were taken and are deleted after scanning unless you turn on Scan Photo Retention.
More information
Read the full Privacy Policy at atlasdivision.org/privacy and the Terms of Service at atlasdivision.org/terms.